PRIVACY POLICY

隱私權政策

 

1.    About this Policy        

關於本政策

 

This Privacy Policy (hereinafter “Policy”) sets out how your personal data (hereinafter “Personal Data”) may be handled by ReMark International B.V., its parent company and its affiliates (hereinafter “ReMark”, also referred to as “us”, or “we”, or “our”) in relation to the Biological Age Model BAM application (hereinafter “App”).

本隱私權政策(下稱「本政策」)之目的為通知您 ReMark International B.V. 及其關係企業(下稱「ReMark」、「本公司」或「我們」)就您個人資料(下稱「個資」)所為之處理事宜。當您使用BAM活力洋溢(下稱「本App」),即表示您同意接受本政策之約束。若您選擇不提供您的個資,本公司將無法提供您相關產品及/或服務

 

To the extent required by law, we will obtain your express consent for certain processing of your personal data. We will use your Personal Data to provide you with the products and/or services available through the App. You understand that your use of the App is voluntary. You do not have to participate in any of the features in the App, and you can stop using the App and delete your account and all accompanying data at any time.  If you do not provide us with your Personal Data, we will not be able to provide you with the relevant products and/or services.

根據法律規定,我們需要取得您的同意才能處理您的個資。我們會透過App,利用您的個資提供您可用的產品及(或)服務。您是自願使用此App。您不一定要參與此App中的任何功能,同時,也可以停止使用此APP,且隨時刪除您的帳戶及所有相關資料。如果您未向我們提供您的個資,我們將無法提供您相關的產品及(或)服務。

 

We process, handle and protect your Personal Data with the utmost care. While collecting, processing, using and internationally transmitting Personal Data, we comply with applicable laws and regulations.

本公司以最高規格處理與保護您的個資。當蒐集、處理、利用以及國際傳輸您的個資時,本公司遵循相關法令之規範。

 

The App may contain hyperlinks to third-party websites. ReMark is not responsible for the content or privacy practices of any third-party. We recommend that you carefully review and consider the terms of use and privacy policy of all third-party websites prior to use.

App 中可能含有通往第三方網站的超連結,ReMark 就此第三方網站之內容或隱私使用為保證且不負任何責任。我們建議您在使用前應小心審閱及斟酌這些第三方平台的使用者條款及隱私權政策。

 

ReMark (Netherland Trade Registration Number: 34122876) is a private limited company established and existing under the laws of The Netherlands with its registered office at Jollemanhof 14a, 1019GW Amsterdam. Questions about this Policy, the handling of your Personal Data, or our privacy or data protection practices can be submitted via security@remarkgroup.com.

ReMark(荷蘭交易註冊號碼:34122876)為依荷蘭法律設立並存續的私人有限公司,地址為 Jollemanhof 14a, 1019GW Amsterdam。若您對本政策有任何問題,請透過security@remarkgroup.com與我們聯繫。

 

Subject to applicable laws, you may also contact us, as described above, to exercise the following rights:

to make an inquiry of and to review your Personal Data held by us;

to request a copy of your Personal Data held by us;

to  supplement or correct your Personal Data held by us;

to demand the cessation of the collection, processing or use of your Personal Data held by us;

to erase your Personal Data held by us;

towithdraw consent to continued collection, processing, use or disclosure of your Personal Data where your consent has been obtained by ReMark as expressly required by law;or

to request a copy of the most up-to-date version of this Policy.

依照適用之相關法律,您可以行使以下權益:

向我們查詢及請求閱覽您的個資;

向我們請求您的個資製給複製本;

向我們請求補充或更正您的個資;

向我們請求停止蒐集、處理或利用您的個資;

向我們請求刪除您的個資;

ReMark依照法律明確要求獲得您同意之情況下,您可請求撤回您個人資料蒐集、處理、利用及公開之同意;

或請求最新版本隱私權政策製給複製本。

 

2.    Collection and Processing of Personal Data

個資之蒐集與處理

 

ReMark may collect and process the following Personal Data:

ReMark 可能蒐集並處理下列個資:

·       Name / Screen name

姓名/名稱

·       Date of Birth

生日

·       Gender

性別

·       Reward points

活力積分

·       Insurance policy information : policy status

     保單資訊保單狀態

·       App data (including but not limited to avatar, steps, height, weight, biological age, body mass index, resting heart rate, hours of sleep, active calories burnt, stress and oxygen saturation (SPo2)) provided or uploaded by you either manually or generated by the App or through a third party wearable platforms such as (but not limited to) Garmin Connect or Apple HealthKit.

App資料(包括但不限於虛擬人像、步數、身高、體重、生理年齡、身體質數(BMI)、靜態心率、睡眠時間、消耗的動態卡路里、壓力及血氧飽和度),包含由您手動提供或上傳及本App或第三方可穿戴設備平台(如 Garmin Connect Apple HealthKit)所產生之資料。

·       Profile picture if you affirmatively choose to upload your picture in the App. Uploading a profile picture is not required for use of the App.

·       個人照片(若您選擇上傳到本App之照片)。上傳個人照片並非使用本App的必要條件。Information about your performance, achievements and activity data (including time of the last activity) on the Friends section (including the Activity Dashboard, Friends Leaderboard and tasks, challenges and competitions) if you affirmatively choose to opt-in to these social features. Participation in the social features is not required in order to use the App.

若您選擇參加本App的社交功能,您在活力好友(包含健康數據、活力排行及任務、挑戰賽)之表現、成就及健康數據之資料(包含最近一次的健康數據時間)。參加社交功能並非使用本App的必要條件。

 

Additionally, ReMark may also process certain data, such as your URL, your IP address and language preferences, and the date and time when you use the App.

此外,ReMark也可能處理特定資料,例如您的網址、IP位址與語言偏好設定值,以及您使用本App之日期與時間。

 

 

3.    How the Personal Data is collected

個資之蒐集方式

 

ReMark collects your Personal Data when you provide your Personal Data to ReMark directly, when you use the App, and, if you choose to link your third-party wearable device such as Garmin Connect or Apple HealthKit to the App, when you use that third-party’s wearable platform. You understand that this Policy does not apply to the collection and processing of your Personal Data by any such third party’s wearable platform, which privacy policy may substantially differ from this Policy. We recommend that you carefully review and consider the terms of use and privacy policy of all third-party wearable platforms prior to use.

 

ReMark透過下列您直接提供個資的方式來蒐集您的個資:當您使用本App;和當您使用第三方可穿戴設備平台,若您是選擇連接您的第三方可穿戴式裝置到本App,如Garmin Connect Apple HealthKit。您瞭解政策並不適用任何第三方可穿戴設備平台蒐集及處理任何您的個人資料,且該平台之個人隱私政策可能與政策實質不同。我們建議您在使用前應小心審閱及斟酌這些第三方可穿戴設備平台的使用者條款及隱私權政策。

                                                                        

4.    Purposes of collection and processing

蒐集及處理目的

 

ReMark may collect and process your Personal Data for the following purposes:

ReMark得為下列目的蒐集與處理您的個資:

·     To establish your identity, set up your account and communicate with you concerning your account, including responding to any enquiries you may submit as well as sending emails to facilitate and verify your account creation.

·     為了建立您的帳號身分,設定您的帳戶及帳戶相關聯絡資訊,包含回應您提出的問題,以及寄發電子郵件幫助驗證您帳戶之設立。

 

·     To provide the products and/or services to you, and information about those products and/or services. This includes fulfilling or meeting the reason for which the information is provided. For example, if you earn reward points under the App, we will use your Personal Data to provide reward points to you. We will also use your Personal Data for the purposes of calculating your biological age and helping you set and track your fitness goals. Where you use other features of the App such as “Heads Up”, we will also use your Personal Data for the purposes of providing you with such features.

·     提供您產品及(或)服務與其相關資訊,包含符合資訊提供的理由。例如,若您在本App中獲得活力積分,我們將會利用您的個資提供您活力積分。我們也會利用您的個資來計算您的生理年齡,幫助您達成並追蹤您的健康目標。當您使用本App其他選擇性功能,例如「健康風險提醒」,我們也會利用您的個資來提供您該項功能。

 

·     To allow you to participate in the social features such as the 3D “Gameworld”, Activity Dashboard, Friends Leaderboard, Coach and competitions, should you affirmatively elect to participate in such activities.

·     為使您能加入社交功能,例如3D「遊戲世界」、健康數據儀表板、活力排行、活力教練及挑戰賽,您必須明確選擇加入該活動。

 

·     To execute marketing and related activities and to the extent that certain marketing activities require your consent under the relevant laws, we will seek your consent.

·     為執行行銷及相關活動,以及根據相關法規特定行銷活動需要您的同意時,我們將會徵求您的同意。

 

·     To send you (electronic) commercial messages (newsletters) with information about the products and/or services or request your feedback on use of the App through surveys and to the extent these require your consent under the relevant laws, we will seek your consent.

·     為了寄送給您有關產品及(或)服務之(電子)商務資訊(電子報),或透過問卷調查請求您提供使用本App的回饋,以及依照相關法律規範需要您的同意時,我們會徵求您的同意。

 

·     To review, analyze, monitor, maintain, secure and optimize the App and associated technologies.

·     為了檢視、分析、監控、維護、防護與優化本App及相關技術。

 

·     To comply with relevant laws and regulations.

·     為了符合相關法律規範之要求。

 

·     For testing, research, analysis and product and service development.

·     為了產品及服務開發之測試、研究與分析。

 

·     As otherwise permitted by applicable laws.

·     其他法律允許事項

 

5.    Persons to use the Personal Data

利用個人資料之對象

 

ReMark respects the privacy of all its App users and ensures that the confidential nature of the Personal Data you provide us will be maintained. ReMark may transfer your Personal Data to the following persons:

ReMark尊重所有本 App 的使用者,並確保您提供給本公司的個資獲得充分的保密。ReMark 得傳送您的個資給下列對象:

 

         ReMark’s parent company and affiliates (including but not limited to SCOR SE), for the purposes of providing the products and/or services to you.

ReMark 的母公司及其關係企業(包括但不限於 SCOR SE),目的是為提供產品及/或服務給您。

         Google Cloud (ReMark’s cloud provider) shall process Personal Data, such as date of birth, policy information, gender, number of steps, active calorie count, resting heart rate, sleep hours (if available), weight and height.

Google 雲端(ReMark雲端服務提供者)將處理生日、保單資訊、性別、步數、動態卡路里計算、靜態心率、睡眠時數(若有)、身高體重等個資。

 

As you requested, ReMark will transfer your Personal Data to Nan Shan Life Insurance Co. Ltd. and it shall process Personal Data, such as reward points (applicable to App users only), insurance policy information, troubleshooting and data generated by the App or through a third party wearable platforms.( See URL for detailshttps://health.nanshanlife.com.tw/%E4%B8%BB%E9%A1%8C%E6%9C%8D%E5%8B%99/BAM%E6%B4%BB%E5%8A%9B%E6%B4%8B%E6%BA%A2APP)

ReMark基於您的要求,將您的個資轉移給南山人壽保險股份有限公司,南山人壽保險股份有限公司得處理之個資如活力積分(僅適用App用戶)、保單資訊、故障排除及App或透過第三方穿戴式裝置平台所產生的數據。(請見URL瞭解詳細內容:https://health.nanshanlife.com.tw/%E4%B8%BB%E9%A1%8C%E6%9C%8D%E5%8B%99/BAM%E6%B4%BB%E5%8A%9B%E6%B4%8B%E6%BA%A2APP

 

These third parties may be located outside of the country in which you are located, including in the Netherlands.

第三方可能位於您所在國家/地區之外,包括荷蘭。

 

In addition, your Personal Data may be shared with other App users if you opt-in to the Activity Dashboard, Friends Leaderboard, competitions and other social features, which are further described in Article 8 below.

此外,若您開啟如第條所示之排行榜、好友和其他社交功能,您的個資將會分享給其他App使用者。

 

ReMark will not make your Personal Data available to other persons, unless it is required to do so by virtue of mandatory rules, a binding decision from a government agency or an order to do so by a competent court.

除因強制規定要求、主管機關具拘束性之決定或管轄法院之命令外,ReMark不會將您的個資提供給任何其他方。

 

6.    Security Safeguards

個資安全措施

 

In accordance with the applicable laws and regulations, ReMark has taken adequate technical and organizational measures to safeguard the security of your Personal Data. ReMark stores Personal Data on a secure database that is protected by technical access controls and periodically reviews the information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to our systems. Your Personal Data shall not be stored /transferred in/to so-called non adequate countries.

依據相關法令,ReMark 在技術與組織上已採行足夠的措施以確保您個資的安全。ReMark 將個資儲存在安全的資料庫內,該資料庫受技術存取控制保護,並定期檢視資料蒐集、儲存與處理狀況,包括實體安全措施,以防止我們的系統遭到未授權的存取。您的個資將不會儲存在/被傳送到沒有適當保護措施之國家。

 

We cannot guarantee use of the App is 100% secure. We encourage you to use caution when using the Internet and the App.

我們不保證本App的使用是百分之百安全。我們促請您在使用網路及本App時應小心。

 

 

7.    Minors

未成年人

 

Our App is not intended to be used by minors under 18 years old. You represent and warrant that you are  at least 18 years of age. If you are under age 18, you may not use the App.

App不宜供未滿18歲未成年人使用。您聲明並保證您至少已達18足歲,若您未滿18歲,您 不應使用本App

 

8.    Personal Data in App Social Features

個資在本App社交功能之狀態

 

Reward Points. In addition to the collection and use of Personal Data as described in Article 4 of this Policy, reward points or “bolts” may be available to you based upon the Activity Dashboard, Friends Leaderboard, competitions, referrals and other features offered under the App. Eligibility for App competitions, referrals and reward points will be communicated to you. Your Personal Data may be used by the persons listed in Article 5 for purposes of administering competitions and referrals and distributing resulting reward points that you may earn.

活力積分。 除本政策第四條所示之蒐集及使用個資外,活力積分或活力值會依據本App之健康數據儀表板、好友排行、挑戰賽、及推薦使用提供給您。符合本App挑戰賽、推薦使用和活力積分之資格將會傳遞訊息給您。您的個資將被第條所列之人依據管理挑戰賽、推薦使用及分配您得獲取之活力積分之目的進行使用。

 

App Profile. If you do not wish to select an avatar that is available in the App, you may personalize your profile by including a picture of your choosing, provided that the picture does not infringe upon the rights of others. You may remove your picture at any time in the App settings.

個人簡介。若您不希望選擇一個在本App上之虛擬人像,您可以藉由照片的選擇來個人化您的資料,惟該照片不應侵害其他人的權利。您可以隨時在本App之設定移除您的照片。

 

Friends section. You may elect to join the Friends section of the App, where you will be able to add others who are also using the Friends section, individually connect and share your profile and daily achievements with your Friends with a 3D “Gameworld”. You will also be able to see how you compare with your Friends on the Activity Dashboard and Leaderboard. The Activity Dashboard has a total of 4 rankings: (a) biological age; (b) steps; (c) active calories burnt; and (d) the combination of (a), (b) and (c). In the Activity Dashboard and the Leaderboard, your Friends can see your name/username, avatar/profile picture, biological age, steps, active calories burnt, rankings and the last time the App was synchronized. If you want to stop sharing this data with your Friends and stop participating in the Activity Dashboard and/or Friends Leaderboard, you can revoke your access at any time in the App settings.

活力好友。您可以選擇加入本App的活力好友功能,利用此功能新增好友,您將能個別地與3D「遊戲世界」裡的活力好友連結和分享您的個人簡介和每日成果。您還可以在健康數據儀表板及活力排行上,查看與好友的相較情形。健康數據儀表板總共有四種排名:(a)生理年齡、(b)步數、(c)動態卡路里,以及(d)前述三者之綜合數據。在健康數據儀表板及活力排行上,你的活力好友可以看到您的姓名/用戶名稱、虛擬人像/大頭貼、生理年齡、步數、動態卡路里、排名及本App最新同步之資訊。若您想要在健康數據儀表板及()活力排行停止分享這些資訊給您的活力好友,您可以隨時取消您在本App設定的權限。

 

Friends Competitions. You can also create and participate in competitions with others who are using the Friends section. The Friends competition has the same 4 rankings: (a) biological age; (b) steps; (c) active calories burnt; and (d) the combination of (a), (b) and (c). You may elect to participate in each competition by accepting the invite to that competition. If you do not wish to participate, you are able to decline the invite when prompted in the App. Once you participate, your name, avatar, profile picture, biological age, steps, active calories burnt, respective rankings and the last time your App was synchronized will be visible to all participants in the competitions. If you want to stop participating in the Friends competitions, you can terminate participation at any time in the App settings.

活力好友競賽。您可以利用活力好友功能建立競賽,與其他人一起參與競賽。活力好友競賽同樣有四種排名:(a)生理年齡、(b)步數、(c)動態卡路里,以及(d)前述三者之綜合數據。您可以選擇接受邀請參與任何一項競賽,若您不想參加,也可以拒絕本App發出的邀請。一旦您參加後,所有加入競賽的參與者都可以看到您的姓名、虛擬人像、大頭貼、生理年齡、步數、動態卡路里、相關排名及本App最新同步之資訊。若您想要停止參加活力好友競賽,您可以隨時終止您在App設定的加入。

 

Coach. Where you choose to participate in the “Coach” feature your personal data may be used to provide you with guidance and support to complete your tasks and challenges. If you want to stop participating in the Coach feature, you can terminate your participation at any time in the App settings.

活力教練。若您選擇「活力教練」功能,我們會利用您的個資提供您相關指引與協助,完成您的任務與挑戰賽。若您想要停止參加活力教練功能,您可以隨時終止您在App設定的加入。

 

Heads Up. Where you use other features of the App such as “Heads Up”, we will also use your Personal Data for the purposes of providing you with such features. If you want to stop participating in these features, you can terminate your participation at any time in the App settings.

健康風險提醒。當您使用本App中其他選擇性的功能(例如「健康風險提醒」)時,我們會利用您的個資提供您該功能。若您想要停止參加這些功能,您可以隨時終止您在App設定的加入。

 

9.    Retention periods

保留期間

 

ReMark keeps your Personal Data or other data that you provide to us, whether or not provided via the App, for as long as necessary for the purposes indicated above, or to comply with our legal obligations such as (statutory) retention periods. After expiry of such a retention period, ReMark will destroy all copies containing Personal Data or anonymize such data.

無論您是否透過本App提供個資或其他資料給我們,只要上述原因未消滅或仍於法令要求的保留時間內,ReMark就會持續保留您的資料。前述保留期間終止後,ReMark將銷毀或去識別化您的所有個資。

 

 

10. Region

地區

 

The Netherlands, the Republic of China and other jurisdictions where our offices or our places of business as well as the offices or places of business of the persons listed in Article 5 of this Policy are located.

 荷蘭、中華民國,及本公司與本政策第5條所列對象之辦公室或營業場所所在地

 

11. Changes

變更事項

 

ReMark reviews this Privacy Policy on a regular basis and may change it at any time. Your continued use of the App will indicate that you have read and understood any updates of this Policy.

  ReMark會定期審查本政策,並可能隨時更改。您繼續使用App將表明您已閱讀並理解本政策的任何更新

 

12. Language

      語言

 

This Privacy is written in both Chinese language and English language. In the event of any discrepancy between the Chinese version and the English version, the English version shall prevail.

本政策係以中文和英文對照版本訂定。中文版本與英文版本如有歧義,概以英文版本為準。

 

Last updated: Nov 2023

上次更新:202311